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Privacy Policy

Last updated May 18 2026

Blotato provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, protection, and disclosure of Personal Information received from your use of this website, located at https://blotato.com ("Site"), as well as all related websites including our subdomains, applications, browser extensions, and other services provided by us (collectively, together with the Site, our "Service"), and in connection with our customer, vendor, and partner relationships. This Privacy Policy also informs you of your rights and choices concerning your Personal Information, and how you can contact us to update your contact information or ask any questions regarding our privacy practices.

In addition to the activities described in this Privacy Policy, we may process Personal Information on behalf of our commercial customers when they use the Service. In this case, we act as a data processor for our commercial customers, who are responsible for processing the data. Please refer to the relevant customer's privacy policy to understand how they handle your Personal Information.

If you are a California resident, our Privacy Notice for California Residents provides additional information about your rights and how we collect, use, and share information.

Your registration, use, and access to the Service are subject to this Privacy Policy. Any terms not defined in this Privacy Policy shall have the meanings given to them in the Blotato Terms of Use.

1. Personal Information We May Collect

For the purposes of this Privacy Policy, "Personal Information" refers to any information relating to an identified or identifiable individual. We collect Personal Information from various sources described below.

Where applicable, we indicate if and why you must provide your Personal Information, as well as the consequences of not doing so. If you do not provide Personal Information when requested, you may be unable to benefit from our Service if that information is necessary to provide you with the service or if we are legally required to collect it.

2. Personal Information Provided by You

Registration: If you wish to access certain restricted sections of the Site or request marketing materials, you may be required to register as a user and submit Personal Information, including your name, email address, phone number, full username, password, city, and time zone.

Customer Support: We may collect information through your communications with our customer support team or other communications you send us, along with their contents.

Making a Purchase: When you make payments through the Service, you will need to provide Personal Information, such as your credit card number and billing address.

Social Media: To allow you to post to your social media platforms, we may request your username, account IDs, social handle, time zones, and email address.

Other: We may also collect your contact details when you provide them in the context of our customer, vendor, and partner relationships.

2a. Personal Information Collected from Connected Social Media Accounts

If you connect a third-party social media account to your Blotato account, we may collect certain information stored in your social media account. This includes, but is not limited to, the following platforms:

  • Facebook: Profile image, display name, username/page ID or profile ID, access tokens, sent posts, and engagement data.
  • Twitter: Profile image, display name, username/profile ID, access tokens, sent posts, and engagement data.
  • Instagram: Profile image, display name, username/profile ID, access tokens, sent posts, and engagement data.
  • Pinterest: Profile image, display name, username/profile ID, access tokens, sent posts, profile boards, and engagement data.
  • LinkedIn: Profile image, display name, username/profile ID, access tokens, sent posts, and engagement data.
  • Shopify: Store name, myshopify URL, access tokens, store analytics, engagement data, and anonymized customer data.
  • TikTok: Profile image, display name, username/profile ID, access tokens, sent posts, and engagement data.
  • Google Business Profiles: Profile image, display name, username/profile ID, access tokens, sent posts, and engagement data.
  • YouTube: Profile image, display name, profile ID, access tokens, existing videos, and engagement data.
  • Threads: Profile image, display name, username/profile ID, access tokens, sent posts, and engagement data.

2b. Personal Information Automatically Obtained from Your Interactions with the Service

Log Data: Our servers automatically record information such as your IP address, browser type, and the web pages you visit.

Cookies and Similar Technologies: We use cookies to collect additional website usage data and improve the Service. You may control the use of cookies through your browser settings.

Third-Party Web Beacons and Buttons: We may display third-party content or implement third-party buttons, such as Facebook "share" buttons, that collect information when viewed.

Links to Other Websites: Our Site may contain links to third-party websites that may collect Personal Information from you. We are not responsible for the privacy practices of these websites.

2c. Use of YouTube API Services

We use YouTube API Services in order to allow you to upload content to your YouTube account(s). This integration is governed by the Google Privacy Policy, available here: https://www.google.com/policies/privacy

Blotato accesses or uses authorized data via the YouTube API. In order to delete stored data or revoke Blotato's access to your data, go to the Google security settings page: https://security.google.com/settings and click "See all connections to third-party apps & services". In this screen, you can delete the access you've given Blotato.

3. How We May Use Your Personal Information

We may use your Personal Information to provide, manage, and improve our Service, ensure security, and comply with legal obligations, among other purposes. Security procedures are in place to protect the confidentiality of your data.

We do not obtain user data through 3rd party APIs, such as Google Workspace API, to develop, improve, or train generalized AI and/or ML models.

We store your personal information for a period of time that is consistent with our business purposes. When the data retention period expires for a given type of data, we will delete or destroy it. You may request for your data to be deleted by emailing: help@blotato.com

4. How We Share Your Personal Information

We may share your Personal Information with trusted third parties for the purpose of providing our Service, complying with the law, or in the event of a business transfer.

5. How We Protect Your Personal Information

We take reasonable administrative and electronic measures to safeguard your Personal Information. However, no system is entirely secure, and we cannot guarantee absolute protection.

6. Your Rights and Choices

You may unsubscribe from marketing communications or exercise your rights under applicable law by contacting us.

7. Data Transfers

Blotato is based in the United States, and your Personal Information may be transferred and stored in locations outside the EEA or other jurisdictions.

8. User Content

8.1 User Content Generally

Certain features of the Service may permit users to submit content, including social media posts, messages, reviews, photos, videos, and other materials (collectively, "User Content"). You retain ownership of your User Content, but by submitting it to Blotato, you grant Blotato a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, distribute, display, and perform your User Content in connection with the Service.

8.2 Responsibility for User Content

You are solely responsible for your User Content and the consequences of submitting or posting it. By submitting or posting User Content, you represent and warrant that: (a) you are the creator and owner of the User Content, or have the necessary licenses, rights, consents, and permissions to authorize Blotato and users of the Service to use and distribute your User Content as necessary to exercise the licenses granted by you in these Terms; and (b) your User Content does not violate any third-party rights, including intellectual property rights and rights of privacy.

9. Prohibited Conduct

By using the Service, you agree not to:

(a) use the Service for any illegal purpose or in violation of any local, state, national, or international law;

(b) harass, threaten, demean, embarrass, or harm any other user;

(c) violate or encourage others to violate third-party rights;

(d) interfere with security-related features of the Service;

(e) perform any fraudulent activity, including impersonating another person or entity;

(f) take any action that imposes an unreasonable or disproportionately large load on Blotato's infrastructure.

10. Intellectual Property Protection

Blotato respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act (DMCA). If you believe that any content on the Service infringes your intellectual property rights, please notify us at help@blotato.com, and we will respond in accordance with the DMCA.

11. Term and Termination

These Terms are effective until terminated. Blotato may terminate or suspend your access to the Service at any time, with or without cause or notice. Upon termination, your license to use the Service will immediately cease, and you must stop all use of the Service.

12. Indemnity

You agree to indemnify, defend, and hold harmless Blotato and its affiliates from any claims, damages, or costs arising from your use of the Service, your User Content, or your violation of these Terms.

13. Disclaimers and Limitation of Liability

The Service is provided "AS IS," without warranties of any kind. Blotato disclaims all warranties, express or implied. In no event will Blotato be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Service.

14. Dispute Resolution and Arbitration

All disputes arising out of or related to these Terms or the Service shall be resolved through binding arbitration. You waive the right to a trial by jury and to participate in a class action. You may opt-out of arbitration within 30 days of accepting these Terms by contacting help@blotato.com.

15. Miscellaneous

These Terms constitute the entire agreement between you and Blotato. They are governed by the laws of the State of Utah, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Salt Lake City County, Utah.

16. Children's Privacy

We do not knowingly collect Personal Information from children under 16. If you believe a child has provided us with Personal Information, please contact us.

17. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Your continued use of the Service constitutes your agreement to the revised policy.

18. Your California Privacy Rights

California residents may refer to our Privacy Notice for California Residents for information about their additional privacy rights.

19. How to Contact Us

Blotato Inc. is the entity responsible for processing your Personal Information. You can email us at: help@blotato.com

The company address is:

Blotato Inc.
50 W Broadway Ste 333, PMB 617067
Salt Lake City Utah 84101
United States

Effective as of: October 17, 2024